Current QWEST Courses in Blaenau Gwent
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Customer Services in a Retail Environment
Venue: Six Bells Communities First, 106 Arrail Street, Abertillery NP13 2NQ.
Tel: 01495 320497

Course Description: This course will help you understand the benefits of good customer service, deal with customer problems, improve communication skills and implement an organisation’s security policy.

Fees: The course is FREE to people living in Blaenau Gwent who are unemployed, working or studying less than 16 hours per week, being made redundant and not on the Work Programme or Work Choice.
Length of Course: 4 weeks, Mondays 9:30am-2.00pm.
Course start date and time: Monday, 10^th October 2011, 9.30am-2.00pm

Course full
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Customer Services in a Retail Environment
Venue: Taste of Enterprise, 1-4 Market Square, Ebbw Vale NP23 6HR
Tel: 01495 306603

Course Description: This course will help you understand the benefits of good customer service, deal with customer problems, improve communication skills and implement an organisation’s security policy.

Fees: The course is FREE to people living in Blaenau Gwent who are unemployed, working or studying less than 16 hours per week, being made redundant and not on the Work Programme or Work Choice.
Length of Course: 5 weeks, Tuesdays 9.30am – 12.30pm
Course start date and time: Tuesdays, 11^th October 2011, 9.30am – 12.30pm

Places still available - book your place now
For bookings and further information, tel: 01495 791128 and speak to Corinne Havard or e-mail: courseinfoeast@swales.wea.org.uk

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Food Hygiene Level 2
Venue: Blaina Learning Action Centre, High Street, Blaina, Abertillery NP13 3BN
Tel: 01495 355807

Course Description: This one day course offers a qualification recognised by employers. It is suitable for the professional and domestic kitchen, whether you are preparing food from scratch or serving pre-prepared refreshments.

Fees: The course is FREE to people living in Blaenau Gwent who are unemployed, working or studying less than 16 hours per week, being made redundant and not on the Work Programme or Work Choice.
Length of Course: One day
Course start date and time: Friday 14th October 2011, 10.00am – 4.00pm

Places still available - book your place now
For bookings and further information, tel: 01495 791128 and speak to Corinne Havard or e-mail: courseinfoeast@swales.wea.org.uk

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Basic Counselling Skills
Venue: VITCC, Tredegar Business Park, Tredegar NP22 3EL
Tel: 01495 354793

Course Description: Gain a knowledge and understanding of the basic skills required for counselling.

Fees: The course is FREE to people living in Blaenau Gwent who are unemployed, working or studying less than 16 hours per week, being made redundant and not on the Work Programme or Work Choice.
Length of Course: 5 weeks, Mondays 9:30am – 12:30pm
Course start date and time: Mondays, 7^th November 2011, 9.30am – 12.30pm

Places still available - book your place now

For bookings and further information about becoming a QWEST beneficiary, tel: 01495 791128 and speak to Corinne Havard or e-mail: courseinfoeast@swales.wea.org.uk

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Counselling Skills Level 1
Venue: Ebenezer Church, Abertillery, NP13 1ED

Course Descriptor: Acknowledge strengths and weaknesses and set personal objectives for self-improvement.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Monday's from 2.00pm – 4.00pm
Course Start Date: 19th September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Classroom Assistants
Venue: Zion Congregational Church, Llanhilleth, NP13 2RB

Course Descriptor: An introduction to working in the class room, the course will give you the background information required for those who wish to progess to a Level3 practitioners course.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Tuesday's from 10.00am – 12noon
Course Start Date: 20th September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Creating a Social Enterprise
Venue: Ebenezer Church, Abertillery, NP13 1ED

Course Descriptor: How to develop an independent trading income stream, market research model, business plan and funding.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Tuesday's from {Time to be confirmed}
Course Start Date: 20th September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Criminal Psychology Level 3
Venue: VTEC Tredegar, NP22 3EL

Course Descriptor: Understanding, defining and profiling criminal behaviour.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Tuesday's from 9.15am-11.15am
Course Start Date: 6th September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Confidence Building Level 1
Venue: Zion Congregational Church, Llanhilleth, NP13 2RB

Course Descriptor: Acknowledge strengths and weaknesses and set personal objectives for self-improvement.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Thursday's from 10.00am-12noon
Course Start Date: 22nd September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Introduction to Aromatherapy
Venue: Llanhilleth Institue, Mcadow Street, Llanhilleth, Nr. Abertllery, Blaenau Gwent, NP13 2JT

Course Descriptor: Following this course, the learner will have an understanding of the uses and basic principles of Aromatherapy, as well as the importance of special care regarding health and safety specific to Aromatherapy.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 8 weeks
Days and Time: Monday's from 7.00pm – 9.00pm
Course Start Date: 23rd September 2011

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk

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Mentoring Skills
Venue: Ebbw Vale Institute (EVI), Church Street, Ebbw Vale NP23 6BE
Tel: 01495 708022

Course Description: Understand the mentoring relationship, how to support people, confidentiality and professional boundaries.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 5 weeks, Wednesdays 10.00am – 1.00pm
Course start date and time: Wednesday 21st September 2011, 10.00am – 1.00pm

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Corinne Havard or e-mail us at courseinfoeast@swales.wea.org.uk

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Customer Service in a Retail Environment
Venue: Ebbw Vale Institute (EVI), Church Street, Ebbw Vale NP23 6BE
Tel: 01495 708022

Course Description: Understand and demonstrate the importance of customer service and security within a retail organisation.

Fees: The course is FREE to people who are unemployed or work less than 16 hours per week.
Length of Course: 5 weeks, Fridays 10.00 – 1.00pm
Course start date and time: Friday 23rd September 2011, 10.00am – 1.00pm

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Corinne Havard or e-mail us at courseinfoeast@swales.wea.org.uk

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Preparing to Teach in Lifelong Learning Sector (PTTLS)
Venue: VITEC Tredegar, Tredegar Business park, Tredegar, NP22 3EL

Course Descriptor: The Preparing to Teach in the Lifelong Learning Sector or PTLLS award covers the fundamentals of teaching in progressing and adult education. The course includes how to plan your sessions, how to motivate your learners and the use of a number of assessment techniques. It's the initial step on the way to becoming an official practitioner. Please note: entry to this course is by application only and will be dependent on a written assessment.

Length of Course: 39 hours plus a 'microteach' session
Days and time: Monday's from 10.00pm -1.00pm
Course Start Date: September 12th

Places still available - book your place now

For bookings and further information,
telephone 01495 791128 and speak to Ray Neil or e-mail us at courseinfoeast@swales.wea.org.uk


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Click on the links for current QWEST course details for. . .

Blaenau Gwent | Caerphilly | Torfaen | Learndirect


Other links


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Forthcoming Courses

None posted at this time.


For more information and to book your place,
telephone 01495 791128 or e-mail: r.neil@swales.wea.org.uk


Our Learndirect courses run on a flexible basis allowing you to sign up at any time. Click here to find your nearest centre. Or for further information email us or telephone 01633 613680.